How to Professionally Say It's Broken in English

When something goes wrong at work, the first words that come to mind are often very direct, like It's broken, It doesn't work or Something's wrong. These phrases are understandable, but in a professional setting they can sound vague or even a little negative. In this short video, you will learn four polished alternatives that sound calm, clear and solution focused. Instead of It's broken, you can say We're experiencing a technical issue. Instead of It doesn't work, try The system isn't functioning as expected. Instead of Something's wrong, say There seems to be a problem we need to address. And instead of I can't do it, use I'm running into a blocker on this task, a phrase very common in tech companies and project teams. These expressions help you report problems without sounding frustrated or dramatic, and they make it easier for your colleagues and managers to help you. They work well in emails, team chats, stand-up meetings and calls with clients. Watch the video, repeat each phrase out loud and think about a real situation where you could use it. With these phrases, you will sound more professional even when things are not going according to plan.