How to Put Someone on Hold Politely in English

Putting someone on hold is a normal part of phone calls at work, but saying 'Wait!' can sound rude. In this video, you will learn five polite phrases native speakers use in offices, shops and customer service. Start with 'Could you please hold for a moment while I check that?' It asks permission and explains why you need time. Another natural option is 'One moment, please, I'll just look that up for you.' The phrase 'look that up' means to search for information. If you want to ask first, say 'May I place you on hold for a few seconds?' This is very polite and common in professional settings. When you need to connect the caller to a colleague, use 'Please hold while I transfer your call.' Finally, 'Please bear with me for a moment' is a friendly way to ask for patience. 'Bear with me' means 'please be patient'. Remember to come back and thank the caller after the hold, for example 'Thanks for waiting.' This small habit makes a great impression. Watch the video, practice the phrases with the right tone, and you will handle hold and transfer situations in English with confidence and courtesy.