Email tone & politeness - Upper intermediate Level

At the B2 level, your emails should sound more polished, professional, and confident. This unit teaches you how to: • Use formal alternatives for everyday phrases • Write polite, assertive requests and follow-ups • Express yourself with authority while keeping a respectful tone • Avoid over-apologizing and weak language in emails • Build credibility through precise, professional expressions With these skills, your emails will sound more natural and business-ready, helping you communicate with confidence.