You Forgot the File Again: How to Say It Politely

When a colleague forgets to send a file every single week, staying polite can be a real challenge. A message like Hi Anna, you forgot the file. Happens every week. Can you send it now? is honest, but it sounds annoyed and can damage your relationship. In this short and funny video, you will see how to transform it into professional English. Instead of you forgot the file, write Dear Anna, it appears the attachment was missing from your last email. Instead of Happens every week, say I understand these things happen from time to time. Instead of Can you send it now?, use Could you please resend it when convenient? And instead of Thank you, finish with Much appreciated. The professional version focuses on the situation instead of the person, shows understanding and makes a clear, polite request. Phrases like it appears, missing from your last email and resend it when convenient are very useful in everyday business communication. They help you stay calm and keep a positive atmosphere, even when you feel frustrated. Watch the video, compare the casual and professional versions, and repeat the phrases out loud. Next time a file goes missing, you will respond politely and professionally.